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1、 酒店文職人員（英文簡歷）HOTEL CLERK sandylin15/f,tower2,brightchina,building1,beijing.objectivetocontributedevelopedcustomerrelationsandadministrativeskillstoachallenginginahotel.summaryofqualificationsdevelopedinterpersonalskills,havingdealtwithadiversityofclients,professionalsandstaffmembers.detail-andgoal-o

2、riented.functionwellinhigh-stressatmosphere.knowledgeableonbotheecoandapteccomputerssystems.careerhistory1992-presenttheoliverhotel,whitewater,kshotelclerkresolvedguestsneeds.controlledreservationinpututilizingeecocomputersystem.handledincomingcalls.maintaineddailyreportsinvolvingreturnguests，corpor

3、ateaccounts,andsuiterentals.inspectedrooms.1988-1991waldenhotel,walton,kshotelclerktrainedpersonnel.handledtelephone,internationalfaxandtelexbookings.maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.utilizedapteccomputerforinputtinggroupbookingandlists.1986-1987waldenhotel,

4、walton,kssalesassociateassistedcustomers.maintainedstock.opened/closedshop.trackedbestsellingnovels,andmaderecommendationstocustomers.1983-1985bethelcollege,northnewton,kssecretaryresponsibleforgeneralclericalduties.resolvedinquiries.assistedinlocatingguestspeakers.educationbethanycollege,lindsborg,ksbachelorofscience;sociology,1983preferencesfurnisheduponrequest.candidatescustomerrelationsandadministrativeskills,essentialinthehotel/hospitalityfield,areemphasizedthroughouttheresume.educationisde-emphasizedbecausecandidatesworkhistoryisstrong.