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1、有關(guān)于商務(wù)電話英語口語閱讀有關(guān)于商務(wù)電話英語口語一 辦公室英語之國際電話轉(zhuǎn)接 (O=Operator, C=Chinese) O: Is this the Silver Star Trading Company C: Yes, it is. O: This is the overseas telephone operator in the United States. We hxdye a call for Mr. John Wang in the International Finance Department from a Mr. Robert of ABC Company in New

2、York. C: From whom, did you say O: From a Mr. Robert of ABC Company in New York. C: Thank you. Just hold the line, please. Several seconds later. C: Hello. Im sorry but Mr. John Wang is in a conference right now. O: Oh, is that right When will he be free C: Well, hell be free around four oclock. O:

3、I see. Just a minute, please. Several seconds later. O: Hello. How about Mr. Peter Chen, then C: Yes, hes here. One moment, please. Pause Peter Chen: Hello. This is Peter Chen speaking. O: Oh, Mr. Chen Will you hold the line, Please Pause O: Thank you for waiting. Mr. Robert is on the line. Go ahead

4、, please. Peter Chen: Thank you.有關(guān)于商務(wù)電話英語口語二 A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please. A:Just a moment.Ill check to see if she is at her desk.May I tell her who is ca

5、lling B:This is Bill Burton from Milford Insurance,Im calling in regards to our meeting next Tuesday. A:Thank you,Mr.Burton.Can you please hold for a momentIll check to see if she is available. B:No problem. A:Im sorry,Ms.Jenkins is away from her desk.She has already left for lunch. Would you like t

6、o leave a message for her B:Yes,please have her return my call when she returns to the office.Its best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799. A:Im sorry,I didnt quite catch that,could you please repeat the number B:No problem,my office number

7、 is 635-8799,Tell her to ask for extension 31. A:Im sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct B:Yes,and I represent Milford Insurance. A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon. B:Thank you very much. A：您好

8、，感謝您致電布拉德福家庭公司。我是特蕾西，有什么需要我?guī)兔Φ膯?B：你好，我想找你們的人力資源部主任詹金思小姐通話。 A：稍等，我去看看她是否在辦公室。請(qǐng)問您是哪位 B：我是米爾福德保險(xiǎn)公司的比爾伯頓，我想問一下有關(guān)下周二我們見面的事。 A：謝謝你，伯頓先生。請(qǐng)您先等一會(huì)兒好嗎我去看看她是否在辦公室。 B：沒問題。 A：非常抱歉，詹金思小姐現(xiàn)在不在辦公室。她去吃午飯了。您愿意給她留個(gè)口信n-B9 B：好的，請(qǐng)她回辦公室后給我來電話。如果今天下午3點(diǎn)以前能與我聯(lián)系的話就再好不過了，打辦公室電話635-8799就可找到我。 A：對(duì)不起，我沒跟上，您能再重復(fù)一下電話號(hào)碼嗎 B：沒問題。我辦公室的電話

9、是635-8799，然后再接31分機(jī)。 A：伯頓先生，不好意思。我想確認(rèn)一下您的名字是B-U-R-T-O-N嗎 B：是的，我是米爾福德保險(xiǎn)公司的。 A：我會(huì)把您的口信告訴詹金思小姐，讓她在今天下午3點(diǎn)以前給您回電話。 B：非常感謝。有關(guān)于商務(wù)電話英語口語三 OFFICE ASSISTANT: Good morning. Odyssey Promotions. How may I help you 辦公室文員: 早上好。這里是奧德賽企劃公司。我能為您提供什么幫助嗎 NICK: Hello, this is Nick Delwin from Communicon. Could I speak to

10、 Helen Turner, please 尼克: 你好，我是國際通訊公司的尼克戴爾文?？梢詭臀肄D(zhuǎn)接海倫特納嗎 OFFICE ASSISTANT: Just a moment, please. 辦公室文員: 請(qǐng)稍等。 OFFICE ASSISTANT: I have Nick Delwin on the line for you. 辦公室文員: 有個(gè)叫尼克戴爾文的人打來電話要找你。 HELEN: Thank you. Hi, Nick. Nice to hear from you. Hows the English weather 海倫: 謝謝你好，尼克。很高興接到你的電話。英國那邊的天氣怎么

11、樣 NICK: Its pretty good for the time of year. Whats it like in New York 尼克: 就今年這個(gè)時(shí)候來講，還是相當(dāng)不錯(cuò)的。紐約那邊的天氣呢 HELEN: Not good, Im afraid. 海倫: 恐怕不怎么樣。 NICK: Thats a pity because Im planning to come across next week.尼克:那真糟糕，因?yàn)槲艺蛩阆露Y拜過去一趟。 HELEN: Really Well, youll come by to see us while youre here, I hope 海

12、倫: 真的嗎嗯，我希望你來的時(shí)候能順便過來看看我們，可以嗎 NICK: Thats what Im phoning about. Ive got a meeting with a customer in Boston on Tuesday of next week. I was hoping we could arrange to meet up either before or after. 尼克: 這正是我打電話想要告訴你的事情。下禮拜二，我要在波士頓會(huì)見一個(gè)客戶。我希望，在那之前或之后我們能找個(gè)時(shí)間見一下。 HELEN: Great. That would give us a chanc

13、e to show you the convention centre, and we could also drop in at Caesars Restaurant where Gregg has arranged your reception. 海倫: 太好了。那樣我們就有機(jī)會(huì)帶領(lǐng)你參觀一下會(huì)議中心了，而且我們還可以順便去凱薩飯店，葛雷格已經(jīng)在那里為你安排好了接待活動(dòng)。 NICK: Thats what I was thinking. 尼克: 我也是這么想的。 HELEN: So you said you have to be in Boston on Tuesday Thats the 8th 海倫: 嗯，你說你要在禮拜二的時(shí)候到波士頓那是8號(hào)吧 NICK: Thats right. Now, I could stop over in New York either on the way in - that would be the Monday.Would that be possible 尼克: 沒錯(cuò)。那樣的話，我也可以在去之前先去紐約一趟