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1、商務(wù)電話英語對(duì)話范文1 索賠與理賠 A: Have you checked how much of the contents of the damaged bales can still be used A:你們查過了嗎破損包中有多少貨物還可以用 B: The report said that the majority could be salvaged. About 20% cant be used or sold out. We are very anxious about it. We had counted on receiving the shipment to complete s

2、everal orders. B:檢驗(yàn)報(bào)告說，大部分還可利用，約有20%左右不能用或無法售出，我們對(duì)此事很著急，因?yàn)槲覀冊(cè)瓉碇竿盏竭@批貨來履行好幾批訂單。 A: We understand your problem. A:我很理解你們的困難。 B: Im sure we can count on your support to help us to overcome the present difficulty. B:我確信我們能得到你們的幫助來克服目前的困難。 A: What do you suggest for a settlement A:你建議怎樣來處理這個(gè)問題 B: We are

3、willing to accept the shipment if you will allow a 30% reduction in price. B:如果你方減價(jià)20%的話，我們 愿意接受這批貨物。 A: Lets compromise on a 20% reduction in price on this shipment. And for your next order, well give you some preferential terms in addition to what you are getting from us now. A:咱們折中好了，這批貨物減價(jià) 20% ，

4、下次你們訂貨時(shí)，除目前已有的條件外，我們另外再給些優(yōu)惠。 B: I appreciate your quick decision, Mr. Mathew. We accept the proposal. Im glad we have found a solution. B:張先生，你們這么快就做出了決定，我表示贊賞，我們接受建議。很高興，我們找到解決的辦法。2 電話咨詢訂單進(jìn)度 A: Print shop. Seam speaking. A：復(fù)印店。我是希安。 B: Hi, Sean. Its Mary in Mr. Emorys office. I placed an order for

5、1,000 bound copies of a staff manual last week. B：你好，希安。我是埃莫里辦公室的瑪莉。上星期我訂了一批活，是1000冊(cè)員工手冊(cè)合訂本。 A: It usually takes 2 to 3 weeks to complete a job like that. A：一般的兩三個(gè)星期才能弄完這么一批活。 B: Well, I was hoping you would do me a big favor. That was supposed to be a rush order, I forgot to tell you. Im getting a

6、lot of flak from my boss. B：我希望你幫幫忙啊。這本來是批急活。我忘記告訴你了。我挨了老板一通好訓(xùn)。3 給財(cái)務(wù)部打電話 A: Finance, Angie speaking. A：財(cái)務(wù)部。我是安琪。 B: Hi Angie, its Tom Reynolds here. Can you tell me if my tuition fees for this semester have been approved B：你好，安琪。我是湯姆雷諾茲。請(qǐng)告訴我這學(xué)期我的學(xué)費(fèi)批準(zhǔn)了沒有 A: Yes, Mr. Reynolds. They were approved yesterday. You can pick up the check today. A：批準(zhǔn)了，雷諾茲先生。昨天批的。你可以今天來拿支票。 B: Oh wow! Thanks a million, Angie! B：哦，哇!太謝謝了，安琪。 6