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1、中石油xx計量測試中心員工績效考核優(yōu)化研究-基于平衡計分卡的研究摘要伴隨著全球貿(mào)易化的不斷深入，隨之帶來的是更大的競爭環(huán)境，在越來越嚴峻的競爭大環(huán)境下，從淺顯層次來看是需要對公司產(chǎn)品，運作資本，相關的知識技術做出更高的要求，但無論怎么改變，競爭的核心依舊是制度體系的競爭，人才的競爭。當前來看對于公司的人力資源板塊的綜合治理是理想的進展方向?？冃г诤艽蟪潭壬蠜Q定著公司的運作經(jīng)營有效性。針對此種特點，在公司的考評制度體系中要依據(jù)此類情況結合實際做出高效的考評方案，進行科學合理的為公司制定一套行之有效，契合公司經(jīng)營環(huán)境的考評方案。與此同時，要實際的落實到公司經(jīng)營的每一個環(huán)節(jié)，保證其考評公正性與有效性

2、。一般來說，針對于公司內(nèi)部的績效考核制度在很大程度上影響著公司今后的進展，不同于傳統(tǒng)意義上的績效考核，當前運用高效的績效考核制度能夠有效的聚合公司的資源，將員工與公司緊密結合，有效的平衡調(diào)節(jié)公司內(nèi)部環(huán)境。綜上而言，在現(xiàn)代化的企業(yè)進展趨勢下，績效考評作為企業(yè)治理環(huán)節(jié)中重要的一環(huán)正逐漸發(fā)揮其越來越顯著的作用。文章首先在緒論部分概述了研究背景及意義、國內(nèi)外研究綜述、研究內(nèi)容及方法以及研究思路；其次概念界定及相關理論，對企業(yè)績效、績效考核體系、平衡記分卡等理論進行了論述，為后文的探究奠定理論基礎；再次對中石油xx計量測試中心員工績效考核必要性調(diào)查，通過中石油xx計量測試中心概況、中石油xx計量測試中心

3、考核調(diào)查情況以及中石油xx計量測試中心績效考核特點及有效性評價分析得出測試中心進行績效考核的必定性。接著分析了中石油xx計量測試中心績效考核存在的問題，通過分析以探究其在評價指標及考評人員方面、評價指標方面以及評價范圍與傾向方面存在的問題；最終提出了中石油xx計量測試中心績效考核體系的實施與保障措施，并進行總結與展望。關鍵詞：績效考核；平衡計分法；員工中意度8Research on The Optimization of Employees Performance Appraisal of Petrochina XX Metering and Testing Center -Research

4、Based On Balanced Score CardABSTRACTWith the deepening of global trade, it will bring about a more competitive environment. In the increasingly severe competitive environment, from the shallow level, it is necessary to have the company's products, operating capital, and related knowledge and tec

5、hnology. Make higher demands, but no matter how it changes, the core of competition is still the competition of the institutional system and the competition of talents. At present, the comprehensive management of the company's human resources sector is an ideal development direction. Performance

6、 largely determines the effectiveness of the company's operations. In response to this characteristic, in the company's evaluation system, it is necessary to make an effective evaluation plan based on such situations and to make a scientific and reasonable set of effective evaluation plans f

7、or the company that fits the company's operating environment. At the same time, it must be implemented in every aspect of the company's operations to ensure the fairness and effectiveness of its evaluation. Generally speaking, the performance appraisal system for the company has a great infl

8、uence on the future development of the company. Different from the performance appraisal in the traditional sense, the current effective performance appraisal system can effectively aggregate the company's resources and staff. Closely integrated with the company to effectively balance the compan

9、y's internal environment. In summary, under the trend of modern enterprise development, performance appraisal is gradually playing an increasingly important role as an important part of the enterprise management process.The article firstly summarizes the research background and significance, the

10、 research summary at home and abroad, the research content and methods, and the research ideas in the introduction section. Secondly, the concept definition and related theories discuss the theory of enterprise performance, performance appraisal system and balanced scorecard. The following texts lay

11、 the theoretical foundation; once again, the necessity assessment of the performance appraisal of employees of CNPC xx Metrology and Testing Center, through the overview of CNPC xx Metrology and Testing Center, the assessment of CNPC xx Metrology and Testing Center, and the performance appraisal cha

12、racteristics and effectiveness of CNPC xx Metrology and Testing Center Evaluation and analysis lead to the inevitability of the performance evaluation of the test center. Then it analyzes the problems existing in the performance appraisal of CNPC xx Metrology and Testing Center. Through analysis, it

13、 explores the problems in terms of evaluation indicators and appraisers, evaluation indicators and evaluation scope and inclination. Finally, the performance appraisal of CNPC xx measurement and test center is put forward. The implementation and safeguard measures of the system are summarized and fo

14、recasted.Key words:Performance appraisal; balanced scoring method; employee satisfaction目錄第一章 緒論91.1 選題背景及意義91.1.1選題背景91.1.2選題意義101.2 國內(nèi)外文獻綜述111.2.1國外研究現(xiàn)狀111.2.2國內(nèi)研究現(xiàn)狀131.2.3國內(nèi)外研究述評151.3 研究內(nèi)容與方法151.3.1研究內(nèi)容151.3.2研究方法161.4 研究思路17第二章 概念界定及相關理論192.1 概念界定192.1.1企業(yè)績效192.1.2績效考核體系192.1.3平衡記分卡202.2 相關理論222

15、.2.1綜合激勵理論222.2.2利益相關者理論232.2.3目標治理理論24第三章 中石油xx計量測試中心員工績效考核必要性調(diào)查263.1 中石油xx計量測試中心概況263.1.1中石油xx計量測試中心進展簡介263.1.2中石油xx計量測試中心組織架構263.1.3中石油xx計量測試中心人力資源情況263.1.4中石油xx計量測試中心員工工作特點273.2 中石油xx計量測試中心考核調(diào)查情況273.2.1關于中石油xx計量測試中心考核內(nèi)容的調(diào)查283.2.2關于中石油xx計量測試中心考核主體的調(diào)查303.2.3關于中石油xx計量測試中心考核方法與流程的調(diào)查.313.2.4關于中石油xx計量測試中心考核結果應用的調(diào)查323.3中石油xx計量測試中心績效考核特點及有效性評價323.3.1中石油xx計量測試中心績效考核特點323.3.2中石油xx計量測試中心績效考核有效性評價333.4 中石油xx計量測試中心績效考核體系構建的必要性343.4.1基于中意度的問卷訪談結果343.4.2績效考核體系構建的必要性353.5 中石油xx計量測試中心績效考核存在的問題373.5.1 評價指標及考評人員方面373.5.2評價指標方面393.5.3 評價范圍與傾向方面40 3.5.4人員對績效考核嚴謹度方面.41第四章 中石油xx計量測試中心績效